About Us

Our Story

“Navedas” means ‘Cognition’ in Sanskrit, reflecting our commitment to continuous learning and innovation. Since 2009, we’ve been at the forefront of merging human expertise with advanced AI to transform customer service, optimize sales processes, and streamline operations.

As engineers, we recognized the untapped potential in the vast amounts of data companies possess—data that can drive meaningful change. We developed solutions like our CX & Operations Suite to seamlessly integrate customer experience with back-office functions, ensuring support is omni-channel, immediate, and efficient. Our AI-Driven Growth Platform automates and streamlines sales processes, from bid creation to compliance checks, enhancing efficiency, reducing costs, and driving sustainable growth. Additionally, our platform features AI-powered bid generation, enabling businesses to craft competitive bids with precision and speed.

Our commitment to innovation includes patenting some of our AI research, solidifying our position as a leader in the field. This dedication to cutting-edge technology allows us to provide solutions that not only meet industry standards but also set new ones.

Our breakthrough came when we realized we could combine company-specific expertise with best practices to create proactive, seamless customer service experiences. By developing interfaces that empower Customer Service Representatives (CSRs), we help companies achieve their vision with precision and care.

Back offices are where we began, and they remain central to our mission. We’ve modernized back-office operations across various sectors, from compliance services for major media firms to automating complex surveys for medical testing. Our efforts have consistently saved clients 25-35% in operational costs—before even adding AI into the mix. Our AI can automate so much more!

We are large enough to get the job done, yet still, offer boutique services of customization with a personal touch.  Currently, We have a diverse team of over 60 professionals, including MBAs, engineers, researchers, and experts in business operations and growth solutions.

Want to know how AI can benefit your business? Schedule a consultation now!

*98% of the companies we have worked with have saved 25-35% in operational costs

The Numbers