05 Jun B2C Personalization Power in Customer Engagement
If your communication doesn’t include B2C personalization you’re missing something - your customer...
brand loyalty Tag
05 Sep 3 Other Reasons Customers Contact Customer Service
Alice can’t get her computer to boot. George received a part that doesn’t fit his motor. Dani never received her order at all. And Raj is almost apoplectic with frustration this is his fourth attempt to get a credit for an item he returned a month...